IT Support Intern

Ace Talent Recruitment

IT Support Intern

Sydney, NSW, Australia - Internship

About Us: Ace Talent Recruitment was established with the intention of becoming the go-to provider for customers, staff members, and contingent labor. We are currently one of Australia's fastest-growing businesses and are recognized by Staffing Industry Analysts and Australian Businesses as one of the finest places to work. We also provide direct placement and contracts to hire. We are aware of how crucial your career is to you. It matters to us as well! Because of this, we offer a clear, visible career path with chances abroad, backed by our well-regarded training and development programs.

About the role

For our staff's technical help, we are searching for a qualified intern in IT support. You will be responsible for making the best possible use of our hardware and software solutions, boosting system performance, and protecting data in this position. You will also need to provide advice on upgrading IT hardware. The intern should have prior experience offering information technology support in a hectic setting if you want to succeed as an IT support intern.

Roles and Responsibilities

• Support the IT team in maintaining hardware, software, and other systems.
• Assist with troubleshooting issues and provide technical support.
• Work on MS 365 suite Troubleshooting
• Working on Web Hosting on cloud technologies like Google cloud and Azure
• Helping in enabling Cyber Security for the BTIS customers
• Organize and maintain IT resources.
• Lend IT support in areas such as cybersecurity, programming, analytics, and data center management.

Requirements:

• Bachelors in Computer Science, Information Technology, or Management Information Systems major 
• Minimum GPA of 3.0
• Familiar with Java, .NET, JavaScript or HTML/DHTML, and Microsoft Office Suite
• Strong verbal and written communication
• Excellent analytical and problem-solving skills
• Ability to work well in teams.
• Strong work ethic and attention to detail